Course Duration
09:00 - 18:00
Business Negotiation

WSQ Business Negotiation Overview

Communication is one of the 3 top soft skills that employers highly value in 2021 and is expected to be in demand in the future.

Knowing how to negotiate and prepare for negotiations is critical in getting you further in your workplace, be it for personal gains or even with suppliers, vendors and key business partners. Regardless of your occupation or the stage of life you are in, we negotiate all the time! Hence, this is the best opportunity to immerse yourself with effective negotiation and persuasion skills that will definitely set you apart.

In this 2 Days Intensive Business Negotiation Course, master the art of negotiation and grow your influence wherever you are. Discover how you can build relationships and resolve conflicts with a highly transferable skills like negotiation.



Negotiation Objective
  • Importance of negotiation
  • Preliminary and bracketing of objective
  • Ways to increase value proposition when negotiating
Content of Negotiation
  • Processes in Negotiation (Preparation, Preliminary task, Engage your partner, Resolution and Learning from experience)
Social and Cultural Differences
  • Investigate social convention in some key elements
Interpersonal Skills
  •  Understanding of various stakeholders’ role in decision making and its decision maker
  • Negotiation Strategies
Communication and Manage Conflict Resolution Technique
  • Manage conflict and resolution technique (Encouragement, Questioning, Confirming, Providing, Checking)
Relevant Precedents in the Past Negotiation
  • Use 5W1H technique to analyse past negotiation for better success in the future

Course Goals

By the time you finish this WSQ Business Negotiation Course, you should have acquired the knowledge and skills that you’ll be able to use right away at work or add to your resume.

This course will help build your confidence in understanding:

  • Identify the nature of negotiation and use the appropriate form of negotiation
  • Using preparation checklist and SWOT tools before negotiation
  • Develop BATNA (Best Alternate To a Negotiated Agreement)
  • Apply observation skill on body language and culture/social convention
  • Handle objection using Encouragement, Questioning, Confirming, Providing and Checking technique on 3 different scenarios
  • Learning from experience using 5W1H

Course Leader & Facilitator

Peter Chua

Peter Chua

Adjunct Lecturer with Institutes of Higher Learning

As an accomplished Supply Chain and Supply Management professional with global management and operational experience, Peter has extensive business and operational experience with industry-leading companies in the oil & gas, chemical manufacturing, Pharmaceutical and Medical Device industry. Peter also holds the following certifications, making him a seasoned trainer:
WSQ Diploma in Adult and Continuing Education,
WSQ Advanced Certificate in Training and Assessment,
Advanced Certificate in International Arbitration, CIArb.,
MBA in Business Administration, Finance.

Patrick Tan

Patrick Tan

Senior Lecturer; Facilitator and Trainer for CET and PET

An academia with an Institute of Higher Learning (IHL) and certified curriculum developer and facilitator for adult training, Patrick specialises in the supply chain management and industry development.

Prior to this, Patrick was Group Innovation and IT Director for Pacific Logistics Group before taking the role of Global Sales Director covering Europe and Asia. His career in the integrated logistics began in the distribution management in YCH and Cougar Express before joining TNT Express Worldwide.

Patrick graduated with a MBA from the Strathclyde Graduate Business School after completed his Bachelor of Science in Business & Management studies with the University of Bradford.

He is a certified trainer with the Advance Certificate in Training and Assessment (ACTA) and a curriculum developer with the Diploma in Adult and Continuing Education (DACE) awarded by the Workforce Development Agency (WDA) of Singapore.


Business Negotiation Course FAQs

Are there any prerequisites?

Basic computer knowledge. A Desktop/Laptop with Webcam and Microphone is required for the Online Class.

How much does this cost?

This course is fully reimbursable with Skillsfuture Credit! So, you can fully pay for this course with Skillsfuture Credit. See XXX Instructions here.

Will I earn a certificate?

Yes! We will send you your certificate of completion when we’ve finished the course so you can add them to your resume and show it in interviews!

Looking to learn as a team?

If you are interested in creating a private training session for the people in your team, get in touch!



Prices after Skillsfuture funding for Singaporeans and PRs.

Have Questions?

Feel free to contact us!


Why you should choose Aesperon Academy


Our students are on a journey towards bettering their lives and we are honoured to be included in their journey as they better themselves. Therefore, we see a huge responsibility to deliver training experiences that meet and exceed our students’ expectations. Our students will always get what they expect and more!


Through all of the courses that we roll out, we demand excellence in every part of our students’ journey – from signing up to becoming proud alumni of our training academy.


Our students dared to take the first step out towards improving themselves and we are too. We constantly challenge ourselves to push the boundaries on our training courses and experiment with how we can drive the most value to you.